Make your customer support self-running with Sona

We connect AI with your store data so you can automatically find orders, check status, and send the right response without manual work.

Lars

Where is my order #3259?

Working on the next step...

Works seamlessly with the platforms you trust

Shopify
Shopify
Gmail
Gmail
Outlook
Outlook

Product demo

See Sona AI in action

A quick preview of how Sona drafts polished, customer-ready replies in seconds.

Sona demo

Why teams choose Sona

Built for real support teams

Safety first, context-rich, and ready in minutes.

Human in Control

Sona drafts the reply, you click send. No AI hallucinations sent to customers.

Instant Context

Order details and tracking info are fetched automatically.

2-Minute Setup

Connects with your existing mail. No new helpdesk software to learn.

Integrations

Your apps, unified in Sona

Connect your webshop, email, and support tools to one AI core. Everything syncs automatically in the background.

ShopifyOrders & data
WooCommerceAny store platform
MagentoEnterprise stores
SONA AI
FreshdeskTickets & agents
OutlookSend & track
GmailThreads & labels

Frequently Asked Questions

Discover quick and comprehensive answers to common questions about our platform, services, and features.

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